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5 Ideas for Libraries as a Community Support and Refuge

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Design Thinking, Belonging, and the Role of Libraries

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How a Social Worker Became a Human-Centred Designer

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You Don’t Know It All. You Can’t Do It All.

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Designing Better: a Case Study in Human-Centered Design

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How Does Patient-Centred Design Work?

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What I’ve Learned About Designing Services and Why It Matters

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